Onsite Support

Reduce your stress, reduce your costs, and be proactive with support services from Overwatch Data Services. We offer 24/7 proactive monitoring along with management and maintenance plans that can be customized to fit your business needs and goals. Remember that this is a true partnership. We only succeed if you succeed!

• Business Continuity Planning

• Monitoring of all network equipment and services

• Diagnostics and troubleshooting

• Capacity planning reports

• Microsoft Server and Desktop Management

• VMWare and Hyper-V Server Management

• Backups and Disaster Recovery Solutions

• Virus Protection and Removal

Project Management

Have a new a IT Project coming up? Unsure of what software or hardware to choose? Let us help maximize your dollar and get your business what it really needs. We’ll work with your business leadership team to determine the best options for you and guide you into making the best investment for your business.

• Start to Finish Project Management

• Ideas and Suggestions

• Product Demos and Applications

• Full Whitepaper Reporting

• Budget Outlining

• Vendor Coordination

• Installation and  Configuration

• Training and Support

Infrastructure

The most often overlooked piece of your business – your IT Infrastructure. Without a properly running backbone, can your business continue to function? Billing, Payroll, and Customer Contacts all reside on servers and hardware to access them. Let us make sure your infrastructure is where it needs to be to keep your daily operations going.

• Firewalls

• Endpoints (Desktops, Laptops)

• Racks, Battery Backups, Cabling

• Servers

• Virtualization

• Storage

• Network Switches

• Wireless